ANALISA PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN PELANGGAN MENGINAP DI EMPAT VIRTUAL HOTEL OPERATOR DI SURABAYA | Gunawan | Journal of Indonesian Tourism, Hospitality and Recreation

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Edwin Gunawan
Universitas Kristen Petra
Indonesia

Program Studi Manajemen Perhotelan, Universitas Kristen Petra

Gabriel Octavianus Sebastian
Universitas Kristen Petra
Indonesia

Program Studi Manajemen Perhotelan, Universitas Kristen Petra

Agung Harianto
Universitas Kristen Petra
Indonesia

Program Studi Manajemen Perhotelan, Universitas Kristen Petra

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eISSN : 2654-4687

pISSN : 2654-3893

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