GAMBARAN PENGARUH IMPLEMENTASI KNOWLEDGE MANAGEMENT TERHADAP KINERJA PEGAWAI PADA BADAN PENGELOLAAN PENDAPATAN DAERAH KOTA BANDUNG
Abstract
Purpose - The purpose of this research is to know the decription the influence of knowledge management implementation toward employee performance in Bandung city revenue Management agency.
Design/methodology/approach - The Research design is cross sectional. This research is using descriptive approach with explanatory survey method. The analysis unit is 74 employees. Collecting the data is using questionnaire. Analysis technique used is descriptive technique with using frequency distribution.
Finding - Based on the result of research, the results obtained that knowledge managemnt in the category is good with a score 81,9% , and employee performence is in high category with a score 86%.
Originality/value - This research giving a basic for understanding work dicipline, work culture and issues on organizatonal citizenship behavior. The difference of this research with the previous research are on the object, variable, theory and references.
Keywords
Full Text:
PDFReferences
Abdul Kadir, T. C. T. (2006). Pengenalan Teknologi Informasi dan Komunikasi. Yogyakarta: Penerbit Andi.
Abdullah, M. (2014). Manajemen dan Evaluasi Kinerja Karyawan. Yogyakarta: Aswaja Pressindo.
Al-Hayaly, M. A. M. S., & Alnajjar, F. J. S. (2016). Knowledge Management Processes and Their Impact on Organizational Performance, the Adoption Balanced Scorecard: The Moderating Role of Quality Assurance Standards—An Applied Study on Private Jordanian Universities. International Journal of Business and Management, 11(6), 70. https://doi.org/10.5539/ijbm.v11n6p70
Ardana, Komang, Mujiati, Ni Wayan, Mudiartha Utama, I. W. (2012). Manajemen Sumber Daya Manusia. Yogyakarta: Graha Ilmu.
Arifin, Z. (2011). Penelitian Pendidikan: Metode dan Paradigma Baru. Bandung: PT. Remaja Rosdakarya.
Arikunto, S. (2010). Prosedur Penelitian Suatu Pendekatan Praktek. Jakarta: Rineka Cipta.
Astiasa, E. F. (2015). Kebijakan Hukum Pengembangan Kualitas Sumber Daya Manusia Dalam Peningkatan Kinerja AparaturSipil Negara Di Kota Kediri.
Ayu, I., & Nugrahini, P. (2016). Penilaian kinerja berdasarkan, 4, 829–856.
Bajwa, J. K. (2016). Factors Affecting Employee Job Performance : With Special Reference To Banking Sector, (April), 114–117.
Bangun, W. (2012). Manajemen Sumber Daya Manusia. Bandung: Erlangga.
Cania, L. (2014). The Impact of Strategic Human Resource Management on Organizational Performance. Journal of Naval Science and Engineering, 6(2), 100–116.
Charis Christiani. (2013). Pengaruh Kinerja Aparat Terhadap Tingkat Kepuasan Masyarakat Di Kecamatan Gemuh Kabupaten Kendal, (6).
Choirina, F. D. (2014). Analisis Pengaruh Praktek Knowledge Management Dalam Memediasi Dukungan Information Technology Terhadap Kinerja Karyawan.
Copetrol, E. S. a. (2015). K Nowledge M Anagement At, 6(1), 1–8.
Darmanto, & Fadillah, S. (2010). Kinerja Aparatur Pemerintah Daerah dalam Rangka Pelayanan Publik. Ilmu Administrasi Negara, 10(2), 192–203. Retrieved from http://ejournal.unri.ac.id/index.php/JIANA/article/download/1069/1062
Davis, W. B. W. dan K. (2003). Human Resources and Personnel Management (4th ed.). Singapore: Mc Graw Hill.
DeCenzo, D. A., Robbins, S. P., & Verhulst, S. L. (2015). Fundamentals of Human Resource
Management (12th Editi). USA: John Wiley & Sons, Inc.
Elisabeth Siahaan, P. G. A. L. (2016). Improvemet of Employee Banking Performance Based on Competency Improvement and Placement Working Through Creer Development. International Business Management, 10 (3), 255–261.
Elnaga, A., & Imran, A. (2013). The Effect of Training on Employee Performance. European Journal of Business and Management, 5(4), 137–147. https://doi.org/10.2991/gecss-14.2014.90
Gholami, M., Asli, M., Nazari-Shirkouhi, S., & Noruzy, a. (2013). Investigating the influence of knowledge management practices on organizational performance: An empirical study. Acta Polytechnica Hungarica, 10(2), 205–216.
Hafeez, U., & Akbar, W. (2015). “Impact of Training on Employees Performance” (Evidence from Pharmaceutical Companies in Karachi, Pakistan). Business Management and Strategy, 6(1), 49. https://doi.org/10.5296/bms.v6i1.7804
Hasan, I. (2010). Pokok-pokok Materi Statistik 2: Statistik Inferensif. Penerbit Bumi Aksara.
Hassan, S. (2016). Impact of HRM Practices on Employee ’ s Performance, 6(1), 15–22. https://doi.org/10.6007/IJARAFMS/v6-i1/1951
Iqbal, A., Ijaz, M., Latif, F., & Mushtaq, H. (2015). Factors Affecting the Employee’S Performance: a Case Study of Banking Sector in Pakistan. European Journal of Business and Social Sciences, 4(08), 309–318. Retrieved from http://www.ejbss.com/recent.aspx-/
Khan, A. A., Abbasi, S. O. B. H., Waseem, R. M., Ayaz, M., & Ijaz, M. (2016). Impact of Training and Development of Employees on Employee Performance through Job Satisfaction: A Study of Telecom Sector of Pakistan. Business Management and Strategy, 7(1), 29–46. https://doi.org/10.5296/bms.v7i1.9024
Kiruja, E. (2013). Effect of Motivation on Employee Performance In Public Middle Level Technical Training Institutions In Kenya. Managementjournal.Info, 2(4), 73–82. Retrieved from http://www.managementjournal.info/abstract.php?id=383
Kosasih, N., & Budiani, S. (2007). Pengaruh Knowledge Management Terhadap Kinerja Karyawan : Studi Kasus Departemen, 80–88.
Mahsun, M. (2006). Pengukuran Kinerja Sektor Publik. Yogyakarta: BPFE - UGM.
Malholtra, Y. (2005). Integrating knowledge management technologies i n organizational business processes: getting real time enterprises to deliver real business performance",. Journal of Knowledge Management, Vol. 9 Iss.
Mangkunegara, A. P. (2013). Manajemen Sumber Daya Manusia Perusahaan. Bandung: Remaja Rosdakarya.
Masharyono. (2015). Pengaruh Job Characteristics terhadap Semangat Kerja Pegawai (Survey pada Pegawai PNS di Lingkungan Disparbud Jabar), 3(3), 813–830.
Masharyono, S. H. S. (2015). Analisis Job Performance Pegawai Honorer Administrasi Dengan Kompetensi Dan Job Characteristics Dalam Mendukung Universitas Pendidikan Indonesia, 120–137.
Mathis, R. L., Jackson, J. H., Valentine, S. R., & Meglich, P. A. (2017). Human Resource Management (Fifteenth). USA: Cengage Learning.
McInerney, C. (2002). Knowledge Management and the Dynamic Nature of Knowledge” Journal of The American Society for Information Sci ence and Technology., 53 (12), 1.
Moeheriono. (2014). Pengukuran Kinerja Berbasis Kompetensi, Edisi Revisi. Jakarta: Rajawali Pers.
Mustapa, A. N., & Mahmood, R. (2016). Knowledge management and job performance in the public sector: The moderating role of public organizational commitment. International Journal of Research in Business Studies and Management, 3(7), 28–36.
Nasehudin, Toto Syatori, N. G. (2012). Metode penelitian kuantitatif. Bandung: Pustaka Setia.
Nasehudin, Toto Syatori, N. G. (2012). Metode penelitian kuantitatif. Bandung: Pustaka Setia.
Nassazi, A. (2013). Effects Of Training On Employee Performance . Evidence From Uganda. Business Economics and Tourism, 57. Retrieved from http://theseus32-kk.lib.helsinki.fi/bitstream/handle/10024/67401/THESIS.pdf?sequence=1
Nawawi, I. (2012). Manajemen Pengetahuan (Knowledge Management). Bogor: Ghalia Indonesia.
Nazir, M. (2005). Metode Penelitian. Jakarta: Ghalia Indonesia.
Nonaka. (2007). Knowledge emergence: Social, technical, and evolutionary dimensions of knowledge creation. New York: Oxford University Press.
Omotayo, F. O. (2015). Knowledge Management as an important tool in organisational management : A review of literature. Library Philosophy and Practice (e-Journal)., 1238, 1–23. Retrieved from http://digitalcommons.unl.edu/libphilprac/1238
Osunde, C. (2015). Privatization of Public Enterprises in Nigeria: Impact on employees’ performance and managerial implications. International Journal of Research - Granthaalayah, 3(1989), 32 – 38.
Ragab, M. A. F., & Arisha, A. (2013). Knowledge management and measurement: a critical review. Journal of Knowledge Management, 17(6), 873–901. https://doi.org/10.1108/JKM-12-2012-0381
Rasula, J., Vuksic, V. B., & Sremberger, M. I. (2012). The Impact of Knowledge Management on Organizational Performance. Economic and Business Review, 14(2), 147–168. https://doi.org/10.5539/ass.v11n23p153
Rudiansyah, U., & Nurdiaman, M. (2016). Pengaruh Kinerja Pegawai Terhadap Peningkatan Pelayanan Di Perusahaan Daerah Air Minum ( PDAM ), 1–10.
S. Schuler, R. dan S. E. J. (2012). Manajemen Sumber Daya Manusia, (Menghadapi Abad Ke-21). Jakarta: PT. Gelora Aksara Pratama.
Sedarmayanti. (2013). Manajemen Sumber Daya Manusia. Bandung: Refika Aditama.
Sekaran, U. (2014). Research Methods For Business. Jakarta: Salemba Empat.
Senen, S. H. (2016). Kontrak Rumah Sakit Umum Subang, 1(2), 81–90.
Senen, S. H. (2016). Pengaruh gaya kepemimpinan dan budaya organisasi terhadap kinerja karyawan pt sugih instrumendo abadi di padalarang, 1(2), 59–69.
Senen, S. H. (2016). Pengaruh Lingkungan Dan Kemampuan Kerja Terhadap Kinerja Karyawan Pt . Ronadamar Sejahtera Cabang Bandung, 1(2), 47–55.
DOI: https://doi.org/10.17509/jbme.v3i3.14316
Refbacks
- There are currently no refbacks.
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Journal of Business Management Education (JBME)is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License
View My Stats