Penerapan Manajemen Mutu Terpadu Untuk Meningkatkan Kinerja UMKM Sektor Kuliner Di Kecamatan Antapani Bandung

Abstract

Abstract

This research aims to determine the effect of total quality management implementation on MSMEs performance in the Culinary Sector MSMEs in Antapani District, Bandung. Measuring the implementation of total quality management uses the characteristic dimensions of total quality management and performance measurement uses the performance dimensions of MSMEs. The type of research used is quantitative research using primary data from MSMEs and IBM SPSS v25 application. The population in this study is the owner of the Culinary Sector SMEs in Antapani District, Bandung. Based on data from the Bandung City Cooperatives and UMKM Service, the number of owners of the Culinary Sector MSMEs in Antapani District, Bandung is 56 people The sampling method used in this study is the saturated sampling method which uses the entire population, namely 56 owners of the Culinary Sector MSMEs in Antapani District, Bandung. The data analysis technique used simple linear regression analysis. The results of this study indicate the effect of 58,1% of the application of total quality management on the performance of MSMEs in the Culinary Sector MSMEs in Antapani District, Bandung. The Implementation of Total Quality Management (TQM) has a positive and significant impact on the performance of MSMEs in the Culinary Sector in Antapani District, Bandung. This means that if there is an increase or decrease in Total Quality Management (TQM), it will affect the performance of MSMEs.